BusinessWeek have just announced the results of their second annual customer service survey in the US. The survey was done with the help of JD Power and shows some interesting results. You will definitely be able to pick up some interesting tips for your company to improve your customer service.
For a wealth of in-depth results, including the top 50, feature articles and for an opportunity to share your own customer service experiences head on over to BusinessWeek.
Thursday 5 June 2008
BusinessWeek's 2nd Annual Customer Service Survey is Out
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