Competition: Win a Signed Copy of "A Complaint is a Gift"

To celebrate the launch of the second edition of "A Complaint is a Gift", we've decided to give away 5 signed copies of the book.

All you have to do is send us your best customer service story - it can be either good or bad service, but is has to be a good story :-) - and we will select the 5 best and publish them here on the site (please let us know if you want to be anonymous on the site).

Send your story, along with your name, address and email address to us before September 1st and a signed copy of the book could be winging its way to you before the end of September.

Seen on The Prize Finder