After a whistlestop tour of India, Claus is now doing his last full day programme at the ITC Royal Gardenia hotel in Bangalore. The staff at the hotel have been exceptional and the ballroom is the best out of the 3 venues for open seminars so far. We also enjoyed a great experience in Mumbai yesterday. After the end of the Putting People First seminar today we've got a long domestic flight back to Delhi and a 2 hour presentation to students and faculty at Amity University tomorrow, where the topic will be Employeeship.
We would like to thank our hosts at Inspire One for organising the visit and laying on the seminars. They have taken very well care of all of us and Neeta and Deepak have been great company while we've been travelling round India. A big thanks from us to you and your staff in Delhi, Mumbai and Bangalore.
Friday, 19 November 2010
Last PPF Seminar Day in India
Tuesday, 16 November 2010
In India
Yesterday Claus started off by doing an internal presentation for the HR team at Cairn Energy in New Delhi and followed that up with a high profile event for the Federation of Indian Chambers of Commerce & Industry (FICCI). The latter was attended by everything from Chairmen of the largest publicly listed companies in India to senior level governmental advisers and Permanent Secretaries of the largest governmental departments. Claus was thrilled to see people who had come to see him both 10 and 15 years ago on previous visits to India and it's great to see the level of enthusiasm that he is able to generate here. Today there is an open seminar on Putting People First for more than 100 senior managers at the ballroom of the Sheraton New Delhi, which will be followed by similar seminars in Mumbai on Thursday the 18th and Bangalore on Friday the 19th.
We will be uploading pictures from the various events in due course, but you can see mobile snaps on the Twitpic account accessible through Claus's Twitter profile.
Tuesday, 26 October 2010
Claus is Coming to India in November 2010
Claus will be in India from the 14th to the 22nd of November, running three one day seminars in Delhi, Mumbai and Bangalore on the 16th, 18th and 19th respectively. He will also be doing a number of sessions with the gentlemen of the press.
To find out more and to book your place on one of the seminars to hear Claus's thoughts on Putting People First and the customer-centric organisation, click here.
The seminars are organised by TMI India/InspireOne.
50th Practical Leadership Seminar Starts Saturday
On Saturday, Claus will be running the 6 day long unique management education Practical Leadership for the 50th time in Cotignac, France. Over the last 8 years this has been offered as an open seminar 6 times a year and it's also been run several times internally for management teams of clients.
We are about to decide on pricing for next year, but if you'd like to book a place early on the English edition in Spring 2011 (PL52 from the 26th to the 31st of March) we promise to freeze the 2010 (and 2009) prices if you book before the 15th of November.
Shortly, we'll also be launching a number of Early Bird specials as well as great offers if you attend with one or more of your colleagues.
Find out more about Practical Leadership here.
Tuesday, 6 April 2010
Back from Easter with a Bang!
We hope you've all had a fantastic Easter with friends and family. Our team have been spreading their wings as well as staying at home. Claus spent his Easter with friends and family at home and others have been all over the world seeing museums in Washington, D.C. and many other places.
We've all come back revitalised and can't wait to get cracking with all of the exciting projects ahead, including the sold out Practical Leadership 46 seminar (has it really been that many? WOW!) from the 17th to the 22nd of this month. We're also organising an internal Practical Leadership seminar for one of our clients at the beginning of May and are doing another in June for an association where the members will attend so it will be an incredibly busy few months - not to mention Claus's many speaking engagements and our on-going consultancy projects for some very exciting clients!
Finally, it also looks like our long-awaited (and promised) new web site will go live before too long. We've even been looking at new logos to bring everything about our brand identity bang up to date. We hope you like it as much as we do and we're even considering getting your feedback before we decide which one to settle on. Stay tuned for more info on this!
Thursday, 1 April 2010
A Complaint Is a Gift Seminar
Have you read the best-selling customer service book "A Complaint Is a Gift" and find yourself wondering how you can instill world class customer service and complaints handling in your organisation?
If so, why not book Claus for a one day seminar to explain the methods he has used to help some of the world's leading companies deliver world class service - and experience for yourself what this can do to re-vitalise your company, increase customer loyalty, and reduce customer defections and bad word-of-mouth.
As one of the world's leading authorities on customer service, Claus is an inspiring choice as a speaker for a conference for your customer service teams, but the message runs so deep it should be heard by anybody in your company if you want to improve your bottom-line results, be able to attract and retain the best staff, and develop a company culture where your staff work with you - and not against you.
To find out more about the unique customer service concepts and how we can also tailor any programme or seminar to meet your specific needs, please drop us a line.
Wednesday, 31 March 2010
Practical Leadership Dates for Autumn 2010
We've now finalised the dates for the three Practical Leadership seminars taking place in the Autumn. The dates are as follows:
PL 48: September 4th - 9th (in Danish)
PL 49: September 18th - 23rd (in English)
PL 50: October 30th - November 4th (in Danish)
Learn more about the Practical Leadership seminar, a unique 6 day training programme distilled from world class research and more than 35 years of experience in helping world class organisations achieve business excellence. Click here to read more.
If you would like to receive Early Bird offers, make sure you sign up for the Practical Leadership profile over at Twitter, where we will shortly be releasing some very exciting offers!
In the meantime, you can always drop us a line at info@clausmoller.com if you'd like to learn more or to secure your place before your chosen seminar sells out.
Special Offers on Practical Leadership Seminars
We've decided to launch a second Twitter profile for the Practical Leadership seminars where we will shortly be bringing you special Early Bird offers for the Autumn 2010 seminars. To ensure you don't miss out follow @PracticalLeader and, if you aren't already already doing so, you can follow Claus directly at @ClausMoller.
Friday, 24 July 2009
Practical Leadership Dates for Spring 2010 Confirmed
We're pleased to announce the addition of the following dates for the popular Practical Leadership management education in the Spring of 2010:
- PL45 (in Danish): March 20th - 25th
- PL46 (in English): April 17th - 22nd
- PL47 (in Danish): May 29th - June 3rd
If you would like to attend any of the remaining Practical Leadership seminars in 2009 there is limited availability on the following seminars:
- PL42 (in Danish): September 5th - 10th
- PL43 (in English): September 26th - October 1st
- PL44 (in Danish): October 24th - 29th (2 places left)
Seminar fee: 4,370 EUR (including detailed course materials; personal Emotional Intelligence test with feedback; and coaching)
Accommodation with full board: 1,265 EUR (includes all meals, beverages and light refreshments throughout the day)
Prices are exclusive of VAT and transportation to and from the venue. Ground transportation between Nice International Airport and Cotignac can be arranged for 175 EUR return.
SPECIAL OFFER: If you attend with a colleague, we are happy to offer a 10% discount on the seminar fee for both participants.
To find out more about the Practical Leadership management education have a look at our web site.
Thursday, 16 April 2009
Practical Leadership #40 Sold Out
Just a quick update to let you know that the next Danish language Practical Leadership seminar in Cotignac, Provence, France on April 25th to 30th is now sold out and we are no longer accepting people for the waiting list.
There is still availability on the upcoming Practical Leadership course in English to be held from June 13th to 18th and on both the Danish and English language ones in the Autumn of 2009. Please have a look at the detailed information and schedule to find out more and to book your place.
Tuesday, 24 March 2009
TV Coverage of Crisis Seminar in Århus, Denmark on March 17th
There was a short segment covering the first of Claus's recent seminars in Denmark about avoiding the dangers and seizing the opportunities of the current financial crisis. If you're Danish, you might want to have a quick look (less than 2 minutes). They also interview staff at ProShop Europe, one of the Danish companies which is doing well, and the focus is very much on ensuring that staff receive clear communication about where they are going and how to get there - a key ingredient in the Employeeship philosophy.
See the video clip here.
The slides from the two seminars are also available in this post (in Danish).
Monday, 23 March 2009
Crisis seminar slides from Denmark
Claus did two seminars in Denmark last week on the crisis and how to come out of it among the winners. For the participants, they will be able to refresh their memory by seeing the presentation below (in Danish).
If you are interested in getting Claus to come and speak at either an in-house event (you can also invite clients and suppliers because it's a valuable message) or have him do a keynote at a conference, please contact Lis Touborg on +45 48 22 51 00 or send her an email.
Friday, 6 March 2009
Crisis Seminars in Denmark - Get Inspired By Claus
Claus will be doing two half-day seminars in Denmark about the current financial crisis - and how you and your organisation can emerge from it among the winners. The seminar: "Krisen - en fare eller en mulighed?" ("The Crisis - A Danger Or An Opportunity?") takes place in Århus on March 17th and on the 18th you can experience Claus live in Copenhagen.
Any crisis will have winners and losers and this seminar focuses on how you can avoid the dangers, identify the opportunities and come out of the crisis stronger than before.
To find out more and to book your place for DKK1,495 inclusive of VAT, please go to the information page (in Danish).
We will soon release details of this half-day seminar as an in-company event in English and you will be able to download a PDF brochure about it. In the meantime, if you would like to hear more about the seminar, and how it can be tailored to your organisation's needs, please contact Lis Touborg.
Monday, 21 July 2008
"Practical Leadership" Seminar Dates for 2009
The Practical Leadership seminars are proving to be very popular with 35 of the in-depth 6 day seminars held in Cotignac, Provence, France already having been held. The seminars are an introduction to the 4 key areas of management today as developed in Claus's theories: Leadership, Productivity, Relations & Quality. We will also soon be launching 2 day follow-up seminars in each of the aforementioned areas for customers who have already attended the Practical Leadership seminar.
The seminar is for anyone who is or who wants to become a leader. The seminar is held by Claus Møller and contains a framework for understanding leadership and gives you the tools to act as a leader in your daily life as well as your career. Along with the 6 days of instruction and one-on-one coaching you will also take extensive tests and will receive a full set of books, tests and tools to help you improve your leadership abilities.
We can now announce the dates for the 6 seminars to be held in 2009 and they are as follows:
PL 39: March 21st - 26th (in Danish)
PL 40: April 25th - 30th (in Danish)
PL 41: June 13th - 18th (in English)
PL 42: September 5th - 10th (in Danish)
PL 43: September 26th - October 1st (in English)
PL 44: October 24th - 29th (in English)
There are also still very limited places left on the remaining Practical Leadership seminars for 2008:
PL 36: September 6th - 11th (in Danish)
PL 37: September 20th - 25th (in English)
PL 38: October 25th - 30th (in Danish)
For more information on pricing, the contents of the seminar and to download a brochure please go to ClausMoller.com. There you will also find information on how to book your place at one of the upcoming seminars.
Monday, 28 April 2008
Test run of "Beyond Time and Knowledge"
Last Tuesday, Ron Young and I did a first dry run of our new exciting concept called "Beyond Time and Knowledge" (just a working title so far) in front of an exclusively invited audience at Les 4 Moulins in France.
The foundation for the concept is that we live in a world that has become too focused on gadgetry and technology, which leads to people losing track of who they are; what their goals are; and how they can attain those goals.
The underlying principle is that there are some management evergreens, which people of all ages, and in all walks of life, could benefit from learning and that by having a clear focus in both your personal and work life you will also be able to benefit from technology to a greater extent. Knowing where you are going and how you are going to get there will allow you to select the right tools for the job.
We had an incredibly powerful day, where the guests really felt that they had received some valuable inspiration and we got some great feedback in terms of both the contents and the format of the presentation.
The plan is that we will develop the concept into a multitude of products and services from books to articles, tests and seminars and we will probably be ready to unleash "Beyond Time and Knowledge" on the world in 2009.
I am immensely excited about this project, as it will be a first for me to develop a concept with a co-presenter. I have collaborated with others on writing books in the past, most notably "Heart Work" with Dr. Reuven Bar-On, who originally coined the phrase "Emotional Intelligence", and "A Complaint is a Gift" (retail version) with Janelle Barlow. I will continue to lift the veil a bit more as the year progresses so you can follow the development of this exciting project, and I hope that you will actively wish to participate in the development of the concept by giving me feedback along the way.
In the meantime, if you would like to attend one of the small and closed test seminars in the Autumn of 2008 for a marginal fee to cover accommodation and meals, please feel free to send me an email.
Friday, 4 April 2008
34th Practical Leadership seminar has just finished in Provence
It is hard to believe that it has already been that many seminars, but it just seems to get better and better and the feedback Claus got from the participants was brilliant. The Practical Leadership seminar has been running for almost 6 years now and I'm doing 4 more this year, 3 of which will be in Danish and 1 in English.
It is a 6 day management programme for everybody who wants to become a better employee, manager or just improve yourself as a person. The idea behind it is that you have to excel in two areas of business: one has to do with industry specific skills and knowledge and the other is the general traits of good management and business excellence. The Practical Leadership programme cannot help you to become better at the professional aspects of your particular industry, but it can help you improve the general areas.
It draws on all of the aspects of the evergreens of management: Productivity, Relations, and Quality and devises a model for better leadership across the general areas of business excellence.
To enhance the learning experience, this 6 day programme is held at the exclusive retreat Les 4 Moulins in the south of France, where you can relax fully between the sessions; play tennis; go for a swim; or get relaxing massages. All of this is complemented with 3 meals a day using only the finest local produce and served with the wines from Provence.
If you would like to find out more about the seminar, you can download a PDF brochure here or find out more about registering to attend the next Practical Leadership seminar.
